Automate appointment scheduling, patient intake, prescription refills, and follow-ups with voice AI that meets healthcare compliance standards. Reduce administrative burden while improving patient access.
Healthcare organizations need voice AI that's both clinically effective and compliant. Most solutions fail to meet both requirements.
Legal won't approve systems without proper HIPAA compliance
Caused by: Missing BAAs, unencrypted PHI transmission, inadequate audit logging
Connecting to your EHR or patient management system requires flexibility
Caused by: Black-box APIs with no webhook support, requires months of custom development
Patients hang up frustrated or ask to speak to a human immediately
Caused by: High latency, rigid scripts, can't handle medical terminology or accents
By the time you launch, requirements have changed or staff has moved on
Caused by: Complex infrastructure setup, compliance review cycles, custom integration work
Healthcare organizations need voice AI that's both compliant and fast to deploy. Layercode delivers both.
Layercode provides compliant infrastructure. You focus on patient workflows and EHR integration.
Works with any telephony provider. Patients call your existing number, voice AI handles the interaction.
Twilio, Vonage, Telnyx, or any SIP-compatible providerWrite your agent logic in TypeScript or Python. Connect to your EHR, scheduling system, and patient database.
// Patient scheduling agent — complete backend
import { streamResponse } from "@layercode/node-server-sdk";
import { streamText } from "ai";
export const POST = async (request: Request) => {
const body = await request.json();
return streamResponse(body, async ({ stream }) => {
// Your scheduling logic here
const { textStream } = streamText({
model: openai("gpt-4o-mini"),
system: `You are a medical receptionist for [Practice].
Schedule appointments, verify insurance, handle patient questions.
Access real-time availability via API.`,
messages: body.messages,
});
await stream.ttsTextStream(textStream);
});
};All PHI is encrypted in transit and at rest. Automatic audit logging. BAA available for enterprise customers.
$ vercel deploy ✓ HIPAA-compliant infrastructure ready ✓ PHI encryption enabled (TLS 1.3, AES-256) ✓ Audit logging configured ✓ Live at scheduling.yourpractice.com
Automate every patient touchpoint from initial contact through post-visit follow-up.
24/7 booking, rescheduling, and cancellations. Check real-time availability and confirm appointments automatically.
Handle 10,000+ appointments monthly
Pre-visit information collection, medical history updates, insurance verification, and consent forms over the phone.
Save 15 minutes per patient visit
Automate routine refill requests. Verify patient identity, check eligibility, route to pharmacy or provider.
Process 95% of refills automatically
Automated outbound calls to confirm appointments, provide pre-visit instructions, and reduce no-shows.
Reduce no-shows by 40%
Assess patient needs, determine urgency, and route to appropriate care level (nurse, physician, ER).
100% coverage of inbound calls
Handle patient calls 24/7. Provide information, schedule appointments, escalate emergencies to on-call staff.
Never miss a patient call
$100 in free credits. HIPAA-compliant infrastructure included.