Build AI voice agents that handle tier-1 support 24/7. No WebSocket debugging. No audio pipeline tuning. Ship production-ready customer support automation in days, not months.
Most companies struggle to deploy voice AI that customers actually want to use. The gap between demo and production is months of engineering work.
Customers talk over the agent or hang up in frustration
Caused by: Centralized cloud infrastructure, inefficient audio pipelines, poor VAD tuning
Turn-taking feels scripted, interruptions break the flow
Caused by: Poor interruption handling, no word-level timestamps, rigid conversation flows
System crashes at peak volume with no explanation
Caused by: WebSocket drops, TURN server failures, no proper error handling or observability
Can't connect to your CRM, ticketing system, or knowledge base
Caused by: Every integration requires custom development, black-box APIs with no flexibility
The gap between "cool demo" and production-ready voice AI can be months of work. Layercode closes that gap.
Layercode handles all real-time complexity. You focus on your support logic and integrations.
Web, mobile, or phone (via Twilio). One unified API for all channels.
$ npm install @layercode/react-sdk @layercode/node-server-sdkWrite your agent in TypeScript or Python. Connect to your ticketing system, knowledge base, and CRM.
// Customer support agent — complete backend
import { streamResponse } from "@layercode/node-server-sdk";
import { streamText } from "ai";
export const POST = async (request: Request) => {
const body = await request.json();
return streamResponse(body, async ({ stream }) => {
// Your support logic here
const { textStream } = streamText({
model: openai("gpt-4o-mini"),
system: `You are a helpful support agent for [Company].
Answer customer questions using the knowledge base.
Transfer to human agent for complex issues.`,
messages: body.messages,
});
await stream.ttsTextStream(textStream);
});
};We handle WebSockets, VAD, edge deployment, and scaling. You focus on improving your agent's responses.
$ vercel deploy ✓ Deployed to 330+ edge locations ✓ WebSocket infrastructure ready ✓ Auto-scaling enabled ✓ Live at support.yourcompany.com
Voice AI agents for every customer touchpoint across your support operations.
Automate FAQs, account questions, and simple troubleshooting before escalating to human agents.
Resolve 70% of tier-1 tickets automatically
Intelligent IVR that understands natural language and routes calls to the right department instantly.
Reduce hold times by 60%
Seamlessly transfer complex issues to human agents with full conversation context and history.
Cut average handle time by 40%
Never miss a customer call. Provide 24/7 support without hiring night shift agents.
Capture 100% of inbound inquiries
Automatic call recording, transcription, and sentiment analysis for every customer interaction.
100% call coverage vs 2-5% manual QA
Connect to your documentation, help center, or internal wikis for instant accurate answers.
Respond from 10,000+ articles instantly
$100 in free credits. No credit card required.